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Eswatini seeks to combine AI with workplace wellbeing

By , based on Times of Eswatini

Eswatini seeks to combine AI with workplace wellbeingIllustrative image · Jep Gambardella · Pexels · Licence Pexels

Human resources specialists in Eswatini recommend using artificial intelligence to improve productivity without sacrificing employee wellbeing or judgement. At the annual Institute of People Management conference, Belia Nel and Sharon Maziya called for AI to be used as a complementary tool, according to the Times of Eswatini.

Human resources professionals in Eswatini have been urged to integrate artificial intelligence into businesses without sacrificing employee well-being or human contributions. Belia Nel, a performance improvement expert, made the call at the annual conference of the Institute of People Management (IPM), the Times of Eswatini reports.

Belia Nel explained that artificial intelligence could speed up tasks, analyse data, automate certain processes, identify trends and produce forecasts. However, she said that leadership, judgement, ethics, experience and the ability to understand systems should remain the responsibility of workers. In her view, AI should complement human skills rather than replace employees.

Automation could free employees from repetitive tasks so that they can focus on more complex responsibilities. Sharon Maziya, the IPM president, also stressed that businesses needed to assess the preparedness of their workforces, train employees and involve them in technology-related decisions. Transparent communication and clear support are necessary to explain changes in responsibilities, according to the Times of Eswatini.

The debate comes after the project for artificial intelligence-taught courses at the University of Eswatini, announced on 27 September. On 6 October, Dennis Sinyolo also called on Africa to put pedagogy before artificial intelligence in schools.

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