Tanzanian minister demands prompt follow-up on citizens’ complaints
By the AFREEQUE newsroom, based on Daily News
Tanzanian Minister for Constitutional and Legal Affairs Abdallah Ulega has asked local officials to deal promptly with citizens’ complaints and inform them of the action taken. He gave the instruction during training on governance and civic education in Manyara Region, according to Daily News.
Tanzanian Minister for Constitutional and Legal Affairs Abdallah Ulega has asked local government officials to deal promptly with citizens’ complaints and inform them of the action taken. He was speaking in Manyara at the opening of training on civic education and good governance for local officials and staff, Daily News reports.
Abdallah Ulega asked officials to welcome complainants respectfully and without discrimination, and to take account of the needs of people with disabilities and older people. Responses can be provided by phone, in writing or at an appointment in public offices, he said.
Manyara Regional Commissioner Martine Shegela cited land disputes among the region’s challenges, linking them to certain violations of the law. The ministry’s Permanent Secretary, Seif Shekalaghe, said the training had already been held in 22 regions and would continue in seven others.
