Robin des Airs helps travellers claim flight compensation
By the AFREEQUE newsroom, based on 24haubenin
Former cabin crew chief Saint-Yves Kodjo founded Robin des Airs to help travellers between Africa and Europe assert their rights after a delay, cancellation or denied boarding. The company reviews the applicable rules and can handle the claims process, its founder explains in an interview with 24 Heures au Bénin.
Saint-Yves Kodjo, a former cabin crew chief and founder of Robin des Airs, helps travellers claim compensation after flight delays or cancellations, 24 Heures au Bénin reports. He said he created the service after finding that many passengers were unaware of the rights set out in regulations when airlines disrupt their journeys.
Kodjo highlights the contrast between the fees airlines charge customers for issues such as excess baggage or ticket changes and the difficulty passengers face in obtaining the sums due to them when a problem is the carrier’s responsibility.
Summary produced with the help of artificial intelligence tools, under AFREEQUE’s editorial responsibility.
