Djibouti-Ethiopia corridor switches to mobile payments
By the AFREEQUE newsroom, based on ADI
Djibouti Ports Corridor Road now requires mobile payments for use fees on the Djibouti-Ethiopia corridor, with cash no longer accepted at collection points. The company is also launching the 5151 hotline, available 24 hours a day to report incidents and lodge complaints, according to ADI.
Djibouti Ports Corridor Road (DPCR SA) has introduced Mobile Money payments for the road-use fee on the route linking Djibouti’s ports to Ethiopia. Cash payments are now discontinued at collection points, according to the Djibouti News Agency (ADI).
DPCR SA has also put the 5151 hotline into service, available free of charge 24 hours a day, seven days a week to drivers, transporters and other corridor users. This service, provided with the call centre of La Poste de Djibouti, offers multilingual assistance to report an incident, obtain information, lodge a complaint or request help. Each call results in the opening of a numbered case, which is followed up until it is processed. The company says the information provided will remain confidential.
The removal of cash payments is intended to reduce truck stops and the handling of money on this cross-border transport route. DPCR SA presents the transition as a step towards a fully paperless corridor, intended to facilitate trade between Djibouti and Ethiopia.
