Nigerian Senate investigates unjustified telecom deductions
By the AFREEQUE newsroom, based on Business Day Nigeria
Nigeria’s Senate tasked its Communications Committee with investigating deductions of phone units linked to failed calls and network disruptions. The committee must assess consumer losses and present legislative and regulatory recommendations within four weeks, according to Business Day Nigeria.
Nigeria’s Senate tasked its Communications Committee with investigating financial losses suffered by subscribers due to phone credit deductions during failed calls or calls interrupted by network problems. The committee is to summon the Nigerian Communications Commission (NCC), the telecommunications regulator, as well as MTN, Airtel, Globacom and T2 to examine subscribers’ complaints, according to Business Day Nigeria.
The committee, chaired by Senator Ikra Bilbis (APC, Zamfara Central), is to submit its findings to the Senate within four weeks and make legislative and regulatory recommendations. Senator Tahir Monguno, the APC’s leader in the Senate, had introduced the motion that led to the investigation, according to Business Day Nigeria.
The decision comes after several Senate initiatives on deductions linked to failed calls, including a demand for refunds for failed calls. On 11 November, the Senate also announced the summoning of MTN and Airtel on the issue.
