Burkina Faso observatory offers free financial mediation
By the AFREEQUE newsroom, based on Lefaso
Sahouba Kabré explained that Burkina Faso’s Observatory for the Quality of Financial Services helps clients resolve disputes with service providers free of charge. Integrated into the National Agency for the Promotion of Financial Inclusion, the body aims to improve service quality and confidence in the financial system, according to Lefaso.net.
The Burkina Faso Observatory for the Quality of Financial Services (OQSF-BF) was set up to improve the quality of services offered to consumers and support financial inclusion, Sahouba Kabré explained in an interview published by Lefaso.net.
The observatory believes that financial inclusion is not limited to facilitating access to financial services. It must also ensure better-quality services for users, according to the analysis presented by Sahouba Kabré.
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Summary produced with the help of artificial intelligence tools, under AFREEQUE’s editorial responsibility.
